Sofitel/MGallery – Americas – Regional Director Revenue Management Americas

Company Description

We are a collection of 4 exclusive Luxury brands: Sofitel, Sofitel Legend and MGallery, Emblems across 38 countries, unlocking unique memorable moments in connection with the local destination.

Our signature:
All our Talents express themselves with authenticity, playfulness in a diverse and inclusive environment, have the ability to surprise our customers with crafting exceptional tailor made experiences and go the extra mile every day, while embracing local culture.

Join our Maison to strive for Excellence. It is a place where you live your purpose!

Job Description

Regional Director Revenue Management Americas

Amongst the Commercial Leadership team of la Maison MGallery, Sofitel, Sofitel Legend and Emblems, we are recruiting a Director of Revenue Management Strategic Projects to lead topline initiatives across our 4 luxury brands: MGallery, Sofitel, Sofitel Legend, Emblems.

This role is at the corner stone of commercial strategy and hotels we are hence looking for unique talents with RM expertise, communication & leadership skills, with a desire to grow in an agile environment.

Our mindset #WhoWeAre

We believe in performance, agility, innovation, collective intelligence, and empowerment.

We take great pride in celebrating successes, yet we do also accept to fail so we can bounce even stronger.

We have at heart our hotels, each one of them and it is our purpose to support them, share and leverage our expertise, challenge and discuss strategy and action plans

We can work from anywhere and connect digitally even if we would always prefer to visit hotels, meet in person to foster energies and build a common vision.

We are fully accountable for Topline performance, across all client segments. Revenue Managers are the armed wing of our strategy, with anticipation and proactivity at core.

Team power “Alone you go faster together we go further”

Role Description #WhatYou’llDo

Supervise a scope of 30 to 50 luxury hotels in your region (mostly managed)

Challenge and support hotels on Budget construction & achievement, Forecast, Performance audits, Channels/Levers activation, RMS health checks

Build & animate the RM community: allow Hotel RMs to grow & develop their expertise, enrich their commercial skills, providing them with brand strategy, market vision, up to date benchmark and guest perspective. Mentoring.

Share & Leverage best practices amongst region and with international peers.

Support business plan elaboration: rebranding, renovation, new hotel opening…

Collaborate daily with VP Operations & Operational Excellence Directors

On top of your regional role, you may lead strategic Worldwide initiatives: new RMS implementation, Parity / Disparity / Connectivity with OTAs, Sales strategy & commercial SLA implementation, pricing & promotional strategy, Total Revenue (F&B and MICE RM)…

Qualifications

Experience & Qualifications #WhatYou’llBring

10+ years’ experience in Revenue Management in the Air / Train / Hotel / Car Rental industries

International culture, easiness travelling, ideal exposure to various markets, used to working with different cultures, time zones, languages. Fluent English is a must + a strong second language (of the given region)

Strong communication and deductive skills. Project Management skills, management a plus.

Macro & Micro : ability to have both a helicopter view on high-level topics and at the same time, to deep dive on hotel specific needs and/or technical challenges (CRS/RMS/PMS)

Ideally an operational / in hotel experience + HQ experience since both are mutually beneficial

Partnership & Trust with Operations; Understanding & empathy of hotel needs

Excel & PPT masters

In-depth expertise on revenue and margins optimisation levers, including distribution, pricing and sales.

Additional Information

Our Culture #BeALLyouAreWithALLyourHeart

At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us.

Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company.

We care for the world around us: our teams, our customers, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.

All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.

Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite.

We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.

Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.